AAA is reviewing our inspection processes and Diamond designation guidelines based on anticipated changes throughout the hospitality industry. It is the intention of AAA to continue to provide our 60 million members with the best and most accurate travel information possible while taking into consideration, with understanding and compassion, the realities faced by the hospitality industry. We anticipate that some changes to our evaluation process will be necessary. We intend to take a flexible approach and will ensure that Diamond designations are not unduly impacted.
We wish to thank our hospitality partners, AAA clubs and National Office leaders for their guidance and open exchange of information during this unprecedented time.